Microsoft Dynamics 365
Microsoft Dynamics is a cloud-based business applications platform that was launched by Microsoft in 2016. Dynamics 365 combines customer relationship management (CRM) and enterprise resource planning (ERP) and it also includes Artificial Intelligence tools
Features
- Gain global visibility into the financial health of your business with a CFO workspace that provides core KPIs, charts, and financial metrics to help drive accountability, efficiency, and growth
- Connect your global operations and reorient financial discussions from static views focused on historical data to dynamic views of future trends, opportunities, and innovation
- Meet global and local business requirements, reduce risks, and turn regulatory compliance into a market opportunity to grow your business.
- Improve business outcomes using data-driven insights and recommendations
- Create more meaningful engagement with a comprehensive customer view
- Automate and optimize everyday tasks using AI-driven workflows
- Prioritize the right prospects, build relationships, and increase sales.
- Help your agents and technicians exceed customer expectations
- Target the right buyers, run multi-channel campaigns, and increase sales-ready leads.
- Connect and optimize your back-office, retail, and supply chain operations.
- Hire top talent, set employees up for success, and improve HR management.
- Make more informed decisions by applying AI to your data.
- Manage your finances, sales, service, and operations with an all-in-one solution for businesses outgrowing accounting software.
- Overlay digital content in real-world business scenarios for greater efficiency and teamwork.